67ace Privacy Policy — Your data is our responsibility

When you register and use our services at 67ace, we collect certain personal information. The sole purpose of this is to provide you with a safe, fair, and enhanced gaming experience. We never collect unnecessary or excessive information.

The information we collect includes:

• Full name, date of birth, and nationality — for identity verification purposes.
• Email address and mobile number — for communication and security-related notifications.
• Current address — as part of the KYC process.
• Copy of identity document — to verify age and identity.
• Payment details — for processing deposits and withdrawals (full card numbers are never stored).
• IP address and device information — for security and fraud prevention.
• Browsing and gaming activity data — for service improvement and responsible gaming monitoring.

Every piece of information collected at 67ace is used for a specific purpose. We never use your data for anything you are not aware of or have not consented to.

The main purposes for which your information is used are:

• Creating, managing, and securing your account.
• Processing deposits, withdrawals, and other financial transactions.
• Delivering bonuses, promotions, and personalized offers.
• Providing customer service and support.
• Preventing fraud, money laundering, and other illegal activities.
• Ensuring responsible gaming and supporting players in need.
• Fulfilling legal and regulatory obligations.
• Analyzing and improving platform performance.

67ace will never pass your information to third parties for marketing purposes without your knowledge. If you no longer wish to receive our promotional emails, you can unsubscribe at any time.

67ace never sells or rents your personal information to third parties for commercial purposes. In limited circumstances, certain information may be shared only to the extent necessary to deliver your services.

Situations where data may be shared:

• Payment processors (Mobile Banking, Nagad, Rocket, USDT gateway) — to complete transactions.
• Identity & KYC verification providers — to confirm age and identity.
• Cybersecurity and fraud prevention agency — engaged to ensure your protection.
• Legal authorities — to comply with court orders or legal obligations.

The 67ace website uses a limited number of cookies. Cookies are small text files stored in your browser that help the site recognize you on future visits.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your preferences and language settings.
• Analytics Cookies: Helps monitor site usage to improve our services.

You can disable non-essential cookies at any time through your browser settings. Note that disabling certain essential cookies may affect the functionality of some parts of the site.

67ace retains your information only for as long as necessary. Once it is no longer needed, it is securely deleted or anonymized so it can no longer be linked back to you.

• Data for active accounts is retained for the entire duration the account remains open.
• Financial transaction records are kept for up to 7 years in accordance with legal requirements.
• Identity-related information may be retained for up to 5 years after account closure.
• Security logs and IP data are automatically deleted after 90 days.
• Cookie data expires after a maximum of 30 days.

67ace believes every user should have full control over their own data. That is why we give you the following rights:

To exercise any of the above rights, email us at [email protected]. We will respond within 30 business days.

To keep your information secure, 67ace uses multiple layers of industry-standard security. Every measure is in place to ensure no unauthorized party can access your data.

• 256-bit SSL/TLS encryption — all data is fully secured during transmission.
• Two-factor authentication (2FA) — an added layer of security for your account.
• Firewall and intrusion detection system — protecting against external threats.
• Regular security audits and penetration testing — identifying and addressing vulnerabilities.
• Restricted access controls — only authorized personnel can access data on a need-to-know basis.
• Data encryption at rest — stored data remains encrypted at all times.
• 24/7 security monitoring — any unusual activity is detected and flagged instantly.

The 67ace platform may occasionally reference third-party payment gateways or services. These external services have their own privacy policies, and 67ace is not responsible for them.

• Payment gateways (Mobile Banking, Nagad, etc.) operate under their own terms and policies.
• Game software providers may process certain data on their own servers.
• Analytics tools collect anonymous statistics only.

We recommend reading the privacy policy of any third-party service before using it. 67ace only works with trusted and recognized partners.

67ace reserves the right to update this Privacy Policy at any time. Changes may be made due to updates in law, the addition of new services, or improvements to our security practices.

• Any changes will be updated on this page with a revised date.
• Registered email addresses will be notified in advance of any significant changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend reviewing this page regularly — ideally before each login — to stay up to date.

For any questions, concerns, or complaints regarding our Privacy Policy, please contact us directly. Our Data Protection Team is ready to resolve your issue promptly.

• Email: [email protected]
• Live Chat: Click the chat icon on the website
• Response time: typically within 5–15 minutes
• Response time for privacy complaints: within 30 business days